Step into the future of customer service at Spire’s exclusive event, co-hosted with Salesforce. Discover how Salesforce AI is reshaping the way we engage with customers and learn all about Agentforce, Salesforce’s cutting-edge technology that lets you build your own AI Agents.
Get ready for a day of insightful talks, live demos, and a hands-on design-thinking workshop. This is your chance to explore new ideas, collaborate with peers, and leave with practical strategies that take your customer service department to the next level.
• See Agentforce in action and learn how it can supercharge your Service Cloud environment
• Take part in a workshop that brings AI concepts to life
• Connect with like-minded professionals and industry leaders
Date: December 12, 2024
Venue: Brightfox offices Breda, Rithmeesterpark 50, A1, 4838 GZ Breda, NL
When: Start at 9:30 AM | End at 5:15 PM
| 9:30 AM – 10:00 AM | Welcome |
| 10:00 AM – 10:15 AM | Spire Intro |
| 10:45 AM – 11:15 AM | "Humans with Agentforce deliver effortless Service" |
| 11:15 AM – 12:00 PM | Demo & discussion: AI capabilities in Service Cloud |
| 12:00 PM – 12:15 PM | Introduction to the workshop in the afternoon |
| 12:15 PM – 1:15 PM | Break and Lunch |
| 1:15 PM – 3:45 PM | Workshop: Build your own AI Agent |
| 3:45 PM – 4:00 PM | Break |
| 4:00 PM – 5:00 PM | Prototyping: from use case to prototype |
| 5:00 PM – 5:15 PM | Summary & Next steps |